Legal

Copyright and Intellectual Property

Our customers upload photos, documents, and marketing content to the platform. If something they uploaded infringes your rights, this is how to tell us and what we will do about it.

This applies to ContractorX and to every site and product we operate under it: contractorx.co, rooferx.com (RooferX), solarsalesx.com (SolarSalesX), and tradesmenx.com (TradesmenX). RooferX, SolarSalesX and TradesmenX are the ContractorX platform presented for a particular trade, not separate services. Where this page says ContractorX, the Services, or we, it means all of them.

Last updated August 20, 2026. Questions about anything here? Contact us.

What this covers

ContractorX hosts content that our customers create and upload: job photos, documents, proposals, website content, and marketing material. We do not review it in advance. If you own rights in material that appears on the platform or on a site we host for a customer, and it is there without your permission, tell us and we will act.

This page is about third-party content. Our own brand, including the ContractorX, RooferX, and SolarSalesX names and logos, is covered by the Terms of Use.

Sending a copyright notice

Send your notice through the contact page with “Copyright” in the subject, addressed to our designated agent. Under the Digital Millennium Copyright Act, a valid notice must include all of the following:

  • Your physical or electronic signature, as the owner of the right or someone authorized to act for them.
  • Identification of the copyrighted work you say has been infringed.
  • Identification of the material you say is infringing, with enough detail for us to find it: the URL, the account, or the specific document or image.
  • Your contact information: name, address, telephone number, and email.
  • A statement that you believe in good faith that the use is not authorized by the owner, its agent, or the law.
  • A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the owner or authorized to act for the owner.

A notice missing these elements may not be effective. Also be aware that knowingly misrepresenting that material is infringing carries liability for damages under section 512(f) of the DMCA, so please check before sending.

What we do with a notice

  • We review the notice and, where it is valid and complete, remove or disable access to the material expeditiously.
  • We notify the customer whose account it came from, and give them a copy of the notice.
  • We tell them how to file a counter-notification if they believe the removal was a mistake.

Filing a counter-notification

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notification containing:

  • Your physical or electronic signature.
  • Identification of the material removed and where it appeared before removal.
  • A statement, under penalty of perjury, that you believe in good faith the material was removed as a result of mistake or misidentification.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for the district where you live, or, if you are outside the United States, the Southern District of Florida, and that you will accept service of process from the person who sent the original notice.

If we receive a valid counter-notification, we will forward it to the person who sent the original notice and may restore the material in 10 to 14 business days, unless they tell us they have filed a court action seeking to restrain the activity.

Repeat infringers

We terminate the accounts of repeat infringers in appropriate circumstances. Accounts that accumulate valid, uncontested notices are subject to suspension and termination under the Terms of Use, and repeated infringement is also a breach of the Acceptable Use Policy.

Trademark and other rights

Send trademark, right of publicity, and other intellectual property complaints the same way, with proof of the right you hold, where the material appears, and why the use is unauthorized. We handle those case by case.

Designated agent

Notices should be directed to the ContractorX designated agent, ContractorX LLC, 2525 Ponce de Leon Blvd., Coral Gables, Florida 33134, and submitted through the contact page so they are logged and routed immediately. This page is current as of August 20, 2026.